Complaint trends
Annual totals, 2022–2026
Ward rank, 2022→2026
Where each ward ranks by complaint count each year (rank 1 = most complaints). Crossing lines mark a ward overtaking another. Rising in red, falling in blue; the 2026 column is a partial year (dashed, hollow).
Seasonality by ward
Your area's season vs citywide
How fast does the city close requests?
How fast does each ward get closed?
How long is the tail?
Does the city meet its own deadline?
Counts every 311 request with service code S0311. DC Health dashboard uses service name instead of code. This means requests after May are not included due to the service being renamed. See the source dataset, pre-filtered to S0311, to check the count yourself.
Area report card
Chronic addresses: repeat reports
Rodent activity in your area
Complaints reported in the last 30 days, ranked against every other area of the same kind, with a 13-week trend. A single member district (SMD) is the smallest โ roughly your neighbourhood block group, and the one your elected commissioner covers.
Pick a Ward, ANC or SMD in Complaint trends above to see your area's last 30 days, its 13-week trend, and how it ranks.
Prefer to search by zip code?
Zip codes don't line up with political representation, so they can't tell you who to call โ but they're easy to remember.
On the map
Every rodent 311 request reported in the past 90 days.
Report & learn
- Report a rodent problem to DC 311 โ request an inspection and treatment (service: Rodent Inspection and Treatment).
- DC Health Rodent Control program โ how the District inspects and treats rat burrows.
- CDC rodent control guidance โ preventing and cleaning up after infestations.
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Validate the data yourself: DC Open Data's "311 City Service Requests"
dataset, filtered to service code
S0311โ one dataset per year โ 2022 ยท 2023 ยท 2024 ยท 2025 ยท 2026.
More information
- Control Tips for Residents (PDF)
- Dry Ice Application (PDF)
- Rodent Control Strategies
- CDC How to Clean Up After Rodents
- Information about Hantavirus
Glossary
Definitions from DC Health's rodent dashboard.
Glossary (20 terms)
- Anticoagulants
- Highly toxic medications that prevent the blood from clotting, causing fatal internal bleeding. These can only be used by licensed pest management professionals to mitigate the risk of ingestion by other animals and children.
- Bait station
- A device that holds bait targeting rodents safely, protecting children, pets, and wildlife from tampering or ingestion.
- Burrow
- An underground hole or tunnel dug by a small animal for protection, shelter, and storage.
- Droppings
- Small, dark fecal pellets left by mice or rats, typically found near food sources, walls, or nesting areas, which indicate an infestation may be present.
- Exclusion
- Prevention of insects, flies, rodents, and wildlife from entering a building or area.
- Grooming
- A self-cleaning behavior of rodents.
- Hotspot
- Specific areas where rodent signs (such as droppings, gnaw marks, nesting material, or sightings) are concentrated.
- Infestation
- Presence of a growing population of rodents that establish nesting, feeding, or breeding activity.
- Integrated Pest Management (IPM)
- An approach to managing pests that relies on a combination of non-pesticide practices, exclusion, and targeted chemical treatments.
- Non-target organism
- Animals, such as pets or wildlife, that are not the intended target of a control measure.
- Nonresidual Pesticide
- A pesticide that does not kill beyond its initial application and will lose its toxicity within a few hours, typically used to flush pests out of difficult-to-reach areas.
- Notice of Abatement
- A formal document notifying property owners to stop a specific nuisance or to correct violations.
- Notice of Infraction
- A formal notification informing properties, individuals, or licensees that they have violated specific laws, regulations, or DC Municipal Code.
- Perimeter Inspection
- A detailed exterior evaluation of a structure to identify rodent entry points, burrows, and attractions.
- Residual Pesticide
- A pesticide that lasts several hours or more and is applied as a general, spot, or crevice treatment.
- Rodent Activity
- What we define as evidence or signs left behind by rodents, such as droppings, gnaw marks, or runways.
- Rodenticide
- A pesticide formulated to control mice and rats that must be professionally applied within secure stations to reduce targeted populations.
- Sighting
- Physically seeing a rodent inside or around a property, often indicating a larger hidden issue.
- Tracking powder
- A rodent control tool designed to stick to rodent fur and feet, which rodents ingest during grooming, while also providing paths to help locate burrows.
- Vector
- An organism that transmits infectious pathogens (such as viruses, bacteria, or parasites) to humans.